The Gratitude Playbook

by Jin Chung

We operate with gratitude, invest for the long term, and partner with founders on what endures.

When we started Pacific Alliance Ventures, we set out to do venture capital differently. Our roots in Shinsegae taught us how to build, scale and operate businesses for the long term, but they also taught us something deeper: progress requires the courage to leave the old playbook behind.

Our new playbook is defined by gratitude. Gratitude isn’t sentimental. It’s strategic. It’s a force multiplier. It opens doors that metrics alone cannot. It compounds quietly into loyalty, resilience, and shared success. It is how we earn our place in rooms, in markets, and in the futures we help build.

We do not chase unicorns. We help technologies scale in ways that uplift, not only disrupt.

We do not believe in zero sum games. We believe in shared wins, earned over time.

We do not invest in what trends. We invest in what endures. In people. In character. In chemistry.

We do not simply write checks. We show up. We listen. We stand beside founders as they build.

We do not optimize for exits. We commit to relationships that outlive the deal.

We do not keep score on favors. We give generously and deliberately, without expectation.

The Gratitude Playbook